Privacy Policy

1. Information We Collect

This website is primarily informational. We do not require you to create an account and we do not collect personal information through forms on this site.

If you contact us or place an order, we may collect:

• Contact details you give us, such as your name, email address, and phone number.
• Order details, such as items, pickup time, and payment confirmation, which are handled on our ordering platform (see below).
• Technical data automatically sent by your browser, such as IP address, device type, and pages requested, which is recorded in standard server logs by our hosting provider.

2. Online Ordering and Payments

When you click “Order Now”, you are taken to our online ordering site, which is operated by Square. Your order and payment information is collected and processed by Square under its own privacy policy. We do not see or store your full payment card number.

3. How We Use Information

• To prepare and fulfil your orders and catering requests.
• To respond to your questions and requests.
• To operate, maintain, and secure this website.
• To meet legal, tax, and regulatory obligations.

4. Third-Party Services

This site uses third-party services that may receive technical information such as your IP address when you use them:

• Square, for online ordering and payments.
• Google Maps, for embedded maps and directions on our Locations pages.
• Vercel, for website hosting.
• Social platforms (Instagram, Facebook, YouTube, Pinterest), if you follow links to our profiles. Their handling of your data is governed by their own policies.

5. Cookies

We do not use cookies for advertising or tracking on this site. Third-party services listed above, such as embedded maps and the ordering platform, may set their own cookies. You can control cookies through your browser settings.

6. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us operate our business (such as those above), when required by law, or with your consent.

7. Retention and Security

We keep personal information only as long as needed for the purposes described here or as required by law. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

8. Your Rights

Under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent, subject to legal limits. To make a request, contact us using the details below.

9. Children

This site is not directed at children under 13, and we do not knowingly collect their personal information.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date above shows when it was last revised. Continued use of the site means you accept the updated policy.

11. Contact Us

Meathead Bistro, part of The Meathead Store, 1210 Markham Rd #9, Scarborough, ON M1H 3B3. Email: info@themeatheadstore.com. Phone: (416) 666-2266.